Shipping policy
Shipping Policy
We’re committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been shipped, you’ll receive a confirmation email with tracking information when available.
Estimated Delivery Times
Delivery times may vary depending on your location:
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United States: 5–10 business days
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Canada: 7–12 business days
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United Kingdom: 6–12 business days
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Australia & New Zealand: 7–14 business days
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International Orders: 7–15 business days
Please note that these are estimated delivery times and delays may occasionally occur due to customs, holidays, carrier issues, or other circumstances outside our control.
Tracking Your Order
Once your order ships, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Please make sure your shipping information is correct before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package appears significantly delayed or has not arrived within the expected delivery timeframe, please contact our support team and we’ll help investigate the issue.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees charged by their country. These charges are not included in the product or shipping price unless otherwise stated.
Contact Us
If you have any questions regarding your shipment, please contact us through our support page or customer service email.